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Why does the irs website keep telling me that they have no information regarding my refund?

It has been well over 72 hrs. and the irs website (where`s my refund) keeps saying that i entered the wrong information and then when i do it again it says that they have no information for me. whats going on?
asked 3 years ago by anonymous
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the irs website keeps telling me they have no information can be given about my refund, why?
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